Bolt launches Web App to make e-hailing services more accessible

Bolt launches Web App to make e-hailing services more accessible

E-hailing service Bolt has launched the Bolt Web App, enabling passengers who struggle with storage space or data limitations on their mobile phones to hail a ride on a web browser.

The Web App uses less data to book a ride than the mobile app does. It’s also ideal for Bolt passengers who have an older or entry-level mobile phone that has web browser capabilities but limited storage capacity.

“E-hailing remains one of the safest and most cost-efficient ways to get around this festive season. Being able to hail a ride using the Web App makes the service even more accessible to passengers that want a door-to-door transport solution, irrespective of their phone model or limited access to connectivity,” says Gareth Taylor, country manager for Bolt in South Africa.

With the introduction of Bolt Web App, passengers can also use their desktop PC, tablet, or notebook to hail a Bolt ride.

Bolt Web App includes similar safety features to the mobile app, including sharing all of the driver and car details with passengers before the driver arrives, so that passengers can verify the driver’s identity before they get into a car. It’s also possible for passengers to share trip details with a trusted friend or family member, who can keep track of their journey.

Using the web-based app is easy: users head to the Bolt web-based application page and enter their phone number to receive a One-Time-PIN (OTP) to authorise their ride request. Once verified, they select their pick-up location and ride destination then choose the Bolt category they would like to use. When the trip is complete, the ride can be paid for in cash. Riders can still rate their trip and driver for their completed ride.

“Bolt is always looking at ways to make e-hailing transportation more accessible and convenient. Bolt Web App offers passengers another way to access affordable and reliable rides – that’s also very mindful of COVID-19 safety requirements,” concludes Taylor.

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